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About 912

THE IT PARTNER THAT EXISTS BECAUSE THE multi-vendor model is broken.

Nine One Two was founded in Nairobi in 2013 with a single observation: most businesses in Africa are running their IT on three to five separate vendors, none of whom talk to each other, none of whom document anything properly, and all of whom blame the other four when something breaks.

Clients and organisations served

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The founding insight

The cost of fragmented IT isn't in the invoices. It's in the gaps between them.

A CCTV company installs cameras but doesn't coordinate with the IT team about network bandwidth. A cloud provider migrates your email but doesn't know your backup policy. A software developer builds an app but has no idea what firewall rules are in place.

Each vendor is competent in isolation. The problem is the architecture — or rather, the lack of one. No one owns the full picture. No one documents the full picture. No one is accountable for the full picture.

912 was built to be the full picture.

The One Contract Model

One contract. One team. One set of documentation. One number to call. Every technology need — physical security, cloud, software, data — delivered by a single accountable partner.

Read the full One Contract Model
The founder

Njuguna Waitara

Founder & CEO

Njuguna Waitara, Founder of 912
"I didn't start 912 because I thought there weren't enough IT companies in Nairobi. I started it because I kept watching businesses — good businesses, well-run businesses — get fundamentally let down by the way IT services are structured on this continent. Five vendors. No coordination. No documentation. No one accountable for the whole thing. The One Contract Model is the fix."
Timeline

How we got here.

2013

Founded in Nairobi by Njuguna Waitara. First client: a mid-sized manufacturer who needed CCTV, cabling, and IT support — and was tired of managing three vendors.

2015

Expanded into cloud services and cybersecurity. Formalised the One Contract Model.

2017

First international engagement — Angola. Built physical and digital infrastructure for a manufacturing client from scratch.

2019

Expanded to Senegal, Mali, and Burkina Faso. Began workflow automation and DataFlow verification practice.

2021

Launched Data, Automation & Business Systems pillar. First Power BI deployment for an enterprise client.

2023

Regional delivery expanded to support additional African markets and cross-border client needs.

2024

Senegal factory rescue. SAP HANA bare-metal migration program. Ghana and Benin operations launched.

What we believe

Operating principles.

Not corporate values written on a wall. These are the rules that govern every decision, every engagement, every deliverable.

Documentation-first

If it's not documented, it doesn't exist. Every system, credential, and process is recorded in a client-accessible vault.

Structural accountability

One contract means one team owns the outcome. No finger-pointing between vendors.

Speed as a discipline

We are consistently the fastest-responding IT partner on the continent. Not because we rush — because we prepare.

Vendor neutrality

We recommend what costs less and works better. We don't resell — we architect.

African-context design

M-Pesa-aware, WhatsApp-aware, designed for the network conditions and business realities you actually have.

No jargon, no upsell

We explain what we're doing in language the finance director understands. If we can't, we haven't understood it well enough ourselves.

What our clients say

Trusted by businesses across 10 African countries.

Real feedback from real clients. Every claim backed by case studies in our Results section.

"

"We were managing five IT vendors — CCTV, cloud, software, cybersecurity, and cabling. None of them talked to each other. When our systems went down, we spent more time figuring out who to call than actually fixing the problem. 912 consolidated everything under one contract. Within three months, we had documentation we'd never had, response times dropped to minutes, and our IT costs went down 30%."

SM
Sarah MwangiCFO, Manufacturing Group
Kenya · Multi-site
"

"Our internal IT person resigned and took every password with them. No documentation existed. 912 restored full operations remotely from Nairobi in 25 days — including building a complete digital asset registry from scratch. They're now our only IT partner."

JD
Jean-Pierre DialloManaging Director
Senegal · Manufacturing
Our Footprint

Built on the ground. Proven across the continent.

From Nairobi to Dakar, 912 has deployed, secured, and managed IT infrastructure for organisations that cannot afford downtime. These numbers reflect real deployments — not proposals.

2013
Established
Africa
Regional delivery focus
One
Accountable contract
12+
Years in operation

Active operations in Kenya, Senegal, DRC, Angola, Rwanda, Mali, Burkina Faso, Ghana, and Côte d’Ivoire.

Ready when you are

One contract.
Every technology need.

Book a free 30-minute discovery call. We map your stack, identify duplicate spend, and propose a fixed-price One Contract plan within 5 business days.