"We were managing five IT vendors — CCTV, cloud, software, cybersecurity, and cabling. None of them talked to each other. When our systems went down, we spent more time figuring out who to call than actually fixing the problem. 912 consolidated everything under one contract. Within three months, we had documentation we'd never had, response times dropped to minutes, and our IT costs went down 30%."
THE IT PARTNER THAT EXISTS BECAUSE THE multi-vendor model is broken.
Nine One Two was founded in Nairobi in 2013 with a single observation: most businesses in Africa are running their IT on three to five separate vendors, none of whom talk to each other, none of whom document anything properly, and all of whom blame the other four when something breaks.
Clients and organisations served
The cost of fragmented IT isn't in the invoices. It's in the gaps between them.
A CCTV company installs cameras but doesn't coordinate with the IT team about network bandwidth. A cloud provider migrates your email but doesn't know your backup policy. A software developer builds an app but has no idea what firewall rules are in place.
Each vendor is competent in isolation. The problem is the architecture — or rather, the lack of one. No one owns the full picture. No one documents the full picture. No one is accountable for the full picture.
912 was built to be the full picture.
The One Contract Model
One contract. One team. One set of documentation. One number to call. Every technology need — physical security, cloud, software, data — delivered by a single accountable partner.
Read the full One Contract ModelNjuguna Waitara
Founder & CEO

"I didn't start 912 because I thought there weren't enough IT companies in Nairobi. I started it because I kept watching businesses — good businesses, well-run businesses — get fundamentally let down by the way IT services are structured on this continent. Five vendors. No coordination. No documentation. No one accountable for the whole thing. The One Contract Model is the fix."
How we got here.
Founded in Nairobi by Njuguna Waitara. First client: a mid-sized manufacturer who needed CCTV, cabling, and IT support — and was tired of managing three vendors.
Expanded into cloud services and cybersecurity. Formalised the One Contract Model.
First international engagement — Angola. Built physical and digital infrastructure for a manufacturing client from scratch.
Expanded to Senegal, Mali, and Burkina Faso. Began workflow automation and DataFlow verification practice.
Launched Data, Automation & Business Systems pillar. First Power BI deployment for an enterprise client.
Regional delivery expanded to support additional African markets and cross-border client needs.
Senegal factory rescue. SAP HANA bare-metal migration program. Ghana and Benin operations launched.
Operating principles.
Not corporate values written on a wall. These are the rules that govern every decision, every engagement, every deliverable.
Documentation-first
If it's not documented, it doesn't exist. Every system, credential, and process is recorded in a client-accessible vault.
Structural accountability
One contract means one team owns the outcome. No finger-pointing between vendors.
Speed as a discipline
We are consistently the fastest-responding IT partner on the continent. Not because we rush — because we prepare.
Vendor neutrality
We recommend what costs less and works better. We don't resell — we architect.
African-context design
M-Pesa-aware, WhatsApp-aware, designed for the network conditions and business realities you actually have.
No jargon, no upsell
We explain what we're doing in language the finance director understands. If we can't, we haven't understood it well enough ourselves.
Trusted by businesses across 10 African countries.
Real feedback from real clients. Every claim backed by case studies in our Results section.
"Our internal IT person resigned and took every password with them. No documentation existed. 912 restored full operations remotely from Nairobi in 25 days — including building a complete digital asset registry from scratch. They're now our only IT partner."
Built on the ground. Proven across the continent.
From Nairobi to Dakar, 912 has deployed, secured, and managed IT infrastructure for organisations that cannot afford downtime. These numbers reflect real deployments — not proposals.
Active operations in Kenya, Senegal, DRC, Angola, Rwanda, Mali, Burkina Faso, Ghana, and Côte d’Ivoire.


