Privacy Policy

1. Introduction

Nine One Two Limited ("912", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the Kenya Data Protection Act, 2019 and other applicable laws.

2. Data Collection

We collect information that you provide directly to us when you:

• Inquire about our services via our website or contact forms.
• Submit your information for a discovery call or technical audit.
• Engage with us for managed IT services, cybersecurity, or software development.
• Interact with our digital marketing emails or intelligence reports.

3. Use of Information

We use the collected data to:

• Provide and maintain our "One Contract" IT services.
• Communicate technical updates and service reports.
• Process payments and manage your account.
• Improve our website and diagnostic tools.
• Comply with regular legal and regulatory requirements in the Republic of Kenya.

4. Data Sharing and Disclosure

We do not sell your personal data. HostGator serves this website. Supabase stores enquiries and CMS content; Resend sends requested resources and enquiry emails; Telegram delivers internal enquiry alerts; Zoho CRM holds your enquiry so our team can follow it up; and Calendly handles appointments. Google Analytics is used only with analytics consent. These providers may process information outside Kenya. Contact us for information about processing locations and applicable safeguards. Optional tracking is explained in our cookie policy.

5. Security

We use access controls, multi-factor authentication for CMS access and encrypted connections to protect your data. However, no method of transmission over the Internet is 100% secure. We employ multi-layer encryption and strict access controls to minimize risk.

6. Contact Us

If you have questions about this policy or your data rights, please contact us at connect@nineonetwo.co.ke.