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Manufacturing&Logistics

Factory Continuity | ERP Resilience | Networks | Automation

Infrastructure and workflow design for factories, depots, and distribution teams where connectivity, credentials, ERP dependencies, physical security, and dispatch evidence meet.

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Technologies in use

Amazon Web ServicesCisco SystemsMicrosoft CloudPalo Alto NetworksBitdefenderRed Hat EnterpriseVMwareSAP HANA
Platforms and standards referenced
ISO/IEC 27001
Microsoft ecosystem
AWS platform
Cisco infrastructure
Fortinet security

Key technology capabilities for Manufacturing & Logistics

Production-System Resilience

  • SAP HANA and database recovery design
  • Virtualization and backup architecture
  • Tested runbooks and named owners

Site and Depot Connectivity

  • WAN and VPN design
  • Segmentation and QoS
  • Monitoring and escalation by site

Operational Workflow Control

  • Order and dispatch verification
  • Stakeholder notifications
  • Audit-ready workflow records

Manufacturing & Logistics operating challenges

Factory or depot operations dependent on undocumented credentials, devices, and vendor relationships.

ERP, SQL, network, and power dependencies with no tested recovery sequence.

Manual order, dispatch, and proof-of-delivery handoffs that hide delay and exception risk.

Remote sites with inconsistent connectivity, monitoring, and escalation ownership.

How 912 Scopes the Environment

The sequence keeps operating needs, evidence, technical design, and ongoing ownership connected.

Part of the 912 six-phase engagement model — this is how it runs for this service.

01

Discover

Map business services, users, sites, systems, suppliers, evidence, constraints, and the decisions the project must support.

02

Design and Prioritise

Define controls, dependencies, exclusions, recovery needs, acceptance criteria, phases, and a budgeted path.

03

Deliver and Validate

Implement the approved scope, test the agreed business and technical behaviors, and record exceptions and residual risks.

04

Operate and Review

Assign monitoring, maintenance, reporting, renewal, escalation, and improvement responsibilities within the contracted service window.

Why the One Contract Model Helps

Dependencies Stay Visible

Networks, endpoints, physical security, cloud, data, and applications are reviewed as one service path instead of isolated vendor tickets.

Ownership Is Written Down

The scope states who monitors, approves, escalates, renews, recovers, and owns exclusions rather than relying on informal assumptions.

Relevant Client Evidence

912 remotely restored operational control for an anonymous Senegal factory after a documented 25-day lockout and rebuilt the missing asset and credential record.

Speak to Our Experts
25-day
Lockout addressed
Anonymous
Client identity protected
Documented
Engagement basis
TECHNOLOGIES IN USE

Fortinet

Network security technology

SAP HANA

Database and ERP technology

Microsoft

Cloud and workplace technology

VMware

Virtualization technology

Why does the 'One Contract' model work better than multiple vendors?

Most IT issues in Africa go unresolved because vendors point fingers at each other. By managing every layer — from the physical gate to the cloud server — 912 eliminates the gaps where security risks and downtime hide. You get one phone number, one invoice, and zero excuses.

Do I have to outsource everything to 912?

No. We offer both Fully Managed IT (complete outsourcing) and Co-Managed IT (partnering with your existing internal team). We often act as the 'Tier 3' expert layer that supports internal IT managers with specialized infrastructure and security needs.

How do you handle multi-site operations across Africa?

We have a proven 'Nairobi-to-Nowhere' methodology. We can design, secure, and monitor infrastructure across borders remotely, with local field support for physical hardware deployments. Our systems are built to handle inconsistent network conditions typical in regional operations.

Are your security implementations compliant with local laws?

912 can map technical and operational controls to the organisation's data flows and relevant Kenya Data Protection Act requirements. The client remains responsible for its lawful basis, notices, governance, legal assessment, and other obligations; a technology implementation alone does not guarantee compliance.

Ready when you are

One contract.
Every technology need.

Book a free 30-minute discovery call. We map your stack, identify duplicate spend, and propose a fixed-price One Contract plan within 5 business days.