Web&SoftwareSolutions
Pillar 4 Service Hub | Websites, Web Apps & Portals
Your digital storefront and the software behind it — designed to convert, findable in search, and owned by the same team that runs your IT. Websites and web applications are live now; mobile apps and SaaS platforms are on the roadmap. The site you're reading is our own work.
Request Consultation
Technologies in use
Explore Web & Software Solutions
Business Websites
Fast, mobile-first, conversion-focused sites with lead capture and SEO wired in. The standard this very 912 site is built to.
Web Applications & Portals
Customer portals, dashboards, booking, ordering, and quotation systems — tools that run a part of your business in the browser.
E-commerce & Integrations
Product catalogues with checkout, M-Pesa and card payments, plus WhatsApp, email, and CRM connections.
Mobile Apps & SaaS (Roadmap)
Native mobile apps and full SaaS platforms are on the roadmap for this pillar. Tell us what you need and we'll advise honestly.
What the numbers say about leaving this alone
Slow pages do not produce complaints. They produce people who quietly leave, which is the one failure mode your analytics will not flag as a failure.
Google’s T-Mobile case study reported a 42% reduction in Largest Contentful Paint and a 60% improvement in conversion for visits with shopping intent.
Google web.dev(opens in a new tab) — T-Mobile case study
National KE-CIRT/CC detected 11,570,134 web-application attack attempts against Kenya’s critical-information-infrastructure sector in Q2 FY2025–26, an 11.07% increase from the previous period.
Communications Authority of Kenya / National KE-CIRT/CC(opens in a new tab)
Pillar Capabilities
Websites
- Conversion-focused design & copy
- Mobile-first, fast on Kenyan networks
- On-page SEO & schema from day one
Web Applications
- Customer & client portals
- Dashboards & internal tools
- Booking, ordering & quotations
Commerce & Integrations
- E-commerce & checkout
- M-Pesa & card payments
- WhatsApp, email & CRM links
Why This Pillar Exists
Businesses kept asking 912 for websites — and getting turned away, because it wasn't a formal service line. Now it is.
A website from a separate vendor means a separate point of failure: when the domain, hosting, or email breaks, nobody owns it end-to-end.
Most local sites are slow on mobile and never produce an enquiry — built to look nice, not to work.
Software and integrations get bolted on by whoever's cheapest, with no one accountable for how it all fits together.
How the Pillar Works
One team for the site and the systems behind it.
Part of the 912 six-phase engagement model — this is how it runs for this service.
Scope the Outcome
We start with the job the site or application must do — an enquiry, a booking, an order, an internal workflow — and build backwards from it.
Design, Build & Integrate
Conversion-focused design in your brand, built mobile-first, with payments, WhatsApp, and the integrations you need wired in.
Launch & Own It Together
Site, domain, hosting, email, and security can all stay under 912 — one accountable team, with the tracking to prove the site works.
The 912 Advantage
Web + IT Under One Roof
The website and everything it depends on — hosting, domain, email, security — sit with one team. No finger-pointing when something breaks.
Built to the Standard You're Reading
This 912 site is our own build: fast, SEO-led, conversion-structured. The pillar's standard is the thing in front of you, not a screenshot in a deck.
Pillar Outcomes
A digital presence that converts — and one team accountable for it.
Fortinet
Network security technology
SAP HANA
Database and ERP technology
Microsoft
Cloud and workplace technology
VMware
Virtualization technology
Common Questions
Answers about the Web & Software Solutions pillar
What does the Web & Software Solutions pillar cover?
It covers custom websites, web applications, customer and client portals, e-commerce, and the integrations that connect them to M-Pesa, WhatsApp, email, and your existing systems. It's the digital-presence and software layer that sits alongside 912's physical-security, managed-IT, and data pillars — so your website and the IT behind it have one accountable owner.
Do you build mobile apps and SaaS platforms?
Websites and web applications are live and the core of this pillar today. Native mobile apps and full SaaS platforms are on the roadmap — if that's what you need, start the conversation and we'll tell you honestly whether we're the right fit now or whether a web application solves the same problem faster and cheaper.
Why get my website from an IT company?
Because the website is only half the job — the domain, hosting, email, security, and the systems behind it are the other half. When all of that lives under one roof, there's no finger-pointing between your 'web person' and your 'IT person' when something breaks. You get one team, one contract, and one number to call.
What does a website cost in Kenya?
A clean business presence with a working lead form typically starts around KES 80,000–150,000; a full multi-service business site sits around KES 180,000–350,000; web applications and e-commerce start from KES 400,000. Established Nairobi agencies routinely charge KES 450,000+ for comparable high-end sites. We quote fixed-price after a short discovery call.