Walk in with a problem.
Walk out with a complete solution.
Nine One Two designs, secures, and manages the technology businesses depend on — from core IT infrastructure and cloud systems to the security technologies that protect your operations. All under one contract.
You're probably managing three to five IT vendors right now.
One for CCTV. One for cloud or email. One for "IT support." Maybe one for software. Maybe another for telephony.
Each of them sends a separate invoice. Each of them has a separate point of contact. None of them coordinate with each other. None of them document what the others are doing. And when something breaks at the intersection of two vendors' responsibilities — which is where things always break — nobody owns it.
The One Contract Model is the alternative.
The real cost isn't in the invoices. It's in the gaps.
- The CCTV company that installed cameras without telling the IT team about the bandwidth impact.
- The cloud provider that migrated your email but has no idea what your backup retention policy is.
- The software developer who built your app but doesn't know what firewall rules are in place.
- The IT support company that's been renewing licenses you stopped using two years ago.
- The electric fence installer who doesn't have the access control company's contact details.
How the One Contract Model actually works.
A client signs one contract. 912 conducts a full technology audit — physical security, IT infrastructure, software, data, and communications. We design a complete solution, deploy it, and manage it on an ongoing basis. The client never has to think about technology again.
Audit & Assessment
We map everything. Every device, every license, every vendor, every contract, every credential. Most clients discover 30-40% more IT assets than they thought they had.
Solution Design
We design a unified architecture — physical security, cloud, software, data — that eliminates redundancy, closes gaps, and gives you one documented system where you previously had five.
Deployment
We build and configure everything. Structured cabling, server rooms, CCTV, access control, cloud migrations, firewall deployments, Active Directory, backup systems, software — all of it, in sequence, documented as we go.
Training
We train your team on every system. Not a PowerPoint — a structured handover with per-user guides, escalation procedures, and documented SOPs.
Ongoing Management
Monthly health checks. Quarterly reviews. 24/7 monitoring for critical systems. You call one number for everything — cameras, servers, laptops, cloud, security.
Annual IT Review
Every year, we re-audit the entire environment. New gaps, new risks, new opportunities. The contract evolves with the business.
Everything that lives under the contract.
Physical Security & Smart Infrastructure
- CCTV surveillance installation & maintenance
- Access control & visitor management
- Electric fence & smart property maintenance
- Structured cabling, cable management & hardware supply
Managed IT, Cloud & Cybersecurity
- Managed IT support, server monitoring & Microsoft 365
- SAP HANA disaster recovery & system replication
- Server virtualization (Proxmox/KVM) & modernization
- Backup & disaster recovery (VMware/NAS)
- Firewall, cybersecurity monitoring & endpoint protection
- IT infrastructure audits & health checks
- 3CX IP telephony & unified communications
- Network design, VPN & Wi-Fi optimization
- Data center & hybrid cloud on-site deployment
Data, Automation & Business Systems
- Power BI reporting & dashboards
- Workflow automation, Zoho & DataFlow verification
- Email & workspace migration with SPF/DKIM/DMARC
- Cybersecurity training, AI advisory & digital wellbeing
Traditional model vs 912 model.
| What happens | Traditional (3-5 vendors) | 912 One Contract |
|---|---|---|
| Something breaks | Three calls. Finger-pointing begins. | One call. We own it. |
| New office setup | 4 vendors, 4 timelines, nobody coordinates. | One project plan. One team. |
| Annual IT review | Doesn't happen. | Built into the contract. |
| Disaster recovery test | Never been tested. | Tested quarterly with reports. |
| Employee leaves | Passwords leave with them. | Centralised credential vault. Access revoked in minutes. |
| Cost visibility | 5 invoices. Hidden overlap. | One invoice. One number. |
Best fit for the One Contract Model.
- Businesses with 30-500 employees who want one IT partner instead of five.
- Companies expanding into new African markets who need consistent IT standards across locations.
- Organisations that have never had a proper IT audit and suspect they're overspending.
- Companies whose IT is run by one internal person with no documentation or redundancy.
- Businesses that have been burned by an IT vendor and want structural accountability.
25 days locked out. Zero documentation. Fully restored through 912's Dakar-led recovery.
A manufacturing client's internal IT employee resigned and walked out with every password. No handover. No asset registry. No backup credentials. We restored full operations through 912's Dakar-led recovery and built a documentation-first environment from scratch. That client is now on a 912 One Contract.
Read the full case study