Endpoint protection needs policy, monitoring, reporting, and an escalation owner—not only an installed agent.
912 assesses, deploys, configures, monitors, reports, and escalates GravityZone within a contracted support window. The exact edition and add-ons depend on the estate. 912 does not publicly claim authorized Bitdefender partner status, 24/7 MDR, guaranteed containment, or automatic compliance.
What 912 Deploys
The specific Bitdefender capabilities we scope.
Product names identify technologies in scope. They do not by themselves imply partnership, authorization, certification, or a universal recommendation.
GravityZone endpoint protection
Centralized endpoint policies and preventive controls. Available features, device support, and server coverage depend on the current package, edition, add-ons, and compatibility documentation.
Ransomware prevention and mitigation controls
Controls can include detection of abnormal encryption behavior, blocking, remediation, and recovery-related capabilities where the selected licence and technical prerequisites support them. They do not guarantee recovery or replace tested backups.
Notifications, reports, and investigation options
Notifications and report exports can contribute device, time, event, and action records. Investigation depth varies by edition and add-ons; technical evidence does not determine ODPC reportability or replace an incident-response plan.
Managed 30-day evaluation
For organisations with an estate of at least 15 endpoints, 912 can run a managed pilot on a representative subset with agreed compatibility, policy, alert, reporting, and offboarding criteria. It is not described as free.
Why Bitdefender
How the technology fits an operating decision.
The fit depends on the estate, licences, prerequisites, integrations, people, support responsibilities, and alternatives.
The managed work is visible
Assessment, pilot selection, policy groups, exclusions, deployment, reporting, alert review, escalation, renewal, and offboarding are scoped rather than hidden behind a licence line.
Ransomware language keeps its prerequisites
Prevention, abnormal-encryption detection, blocking, remediation, rollback, and backup are described as different controls. Recovery-related capabilities depend on the selected licence, compatible endpoint, configuration, and retained recovery data.
The product is compared, not crowned
Microsoft Defender, Sophos, ESET, and CrowdStrike may be the better fit where an existing ecosystem, investigation requirement, device estate, internal skill base, or commercial model makes switching unhelpful.
Engagement Model
How 912 deploys Bitdefender, step by step.
The cadence we follow on every Bitdefender engagement. Slots into the broader 912 six-phase engagement model — see How We Work for the full delivery cadence.
Step 01Assess the endpoint estate
Confirm endpoint count, operating systems, servers, remote users, critical applications, existing tools, support owners, recovery dependencies, and the decisions the evaluation must support.
Step 02Agree a representative pilot
Select representative devices, success criteria, policy groups, exclusions, authorized tests, reporting audience, escalation contacts, and a clean offboarding or conversion path.
Step 03Deploy, monitor, and review
Install the approved subset, validate business compatibility, review agreed alerts and reports, document exceptions, and assess operating overhead without staging a fabricated security incident.
Step 04Convert or offboard
Record the decision, remove the pilot cleanly if it is not adopted, or quote the paid estate rollout. Ongoing monitoring, reporting, escalation, and any response responsibilities are stated in the signed scope.
Proof Points
Source-backed specifics, not vague claims.
These figures and terms are explicitly attributed in the review note below. Final commercial terms depend on the current vendor quote and the signed 912 scope.
Managed evaluation window
Endpoint estate eligibility
Licence component per endpoint/year, before VAT
Implementation and support priced separately
Official product, licensing, ransomware, notification, and reporting documentation reviewed 2026-08-11. The KES 1,800 + VAT licence component, 15-endpoint minimum, and managed-service bundling are owner-confirmed commercial terms. They are not a complete service price. Bitdefender partnership authorization has not been documented, so this page makes no partnership claim.
Related 912 Services
The 912 service pages that lean on Bitdefender.
Each service brief includes the Bitdefender components, the broader engagement model, and the FAQs around scope, pricing, and support.
Scope your Bitdefender engagement in one call.
We’ll walk through your environment, recommend the right product set, and produce a written proposal you can hold us to.